Human Capital Success and Services

The tremendous disruption that the pandemic has caused across organizations means HR had a critical role to play for companies who had to evolve with the new normal. For our company, the task was to rethink and reimagine the workplace. Changes on how we could foster talent, deliver service, and still continue to strengthen the organization became paramount–all the while ensuring that we are able to deliver a safe and compelling work environment. Needless to say that doing all this across an 11,000 strong team, spread across 17 countries was a challenge–but with key systems in place and a solid plan for digital transformation moving us forward, we were successfully able to become a catalyst for transformation and motivation for LBC.

Operational Highlights

• Insitituted the STEP APP (Succession & Tracking of Employee Performance Platform)–an online tool designed and built in-house by the HR Team that is also viewable mobile, anytime and anywhere for ease of use of LBC Leaders.
• Implemented facial recognition devices that allowed us to effectively track employee movement in and out of main entrances without requiring contact.
• Started the LBC 100 club backed by HR which allowed employees to gather pledges and raise funds for those stricken by calamities.
  Introduced E-MART via Log.Buy.Claim Marketplace–the second module of the Log.Buy.Claim platform where HR designed and built an app where employees can sell personal items (new or used) to allow them to earn extra income.
• Ensured company-wide information dissemination of health and safety COVID-19 protocols via multiple platforms.